Privacy statement

LNG Ter­mi­nal Wil­helmshaven GmbH (LTeW) attach­es great impor­tance to the pro­tec­tion of per­son­al data and is com­mit­ted to pro­tect­ing the data of peo­ple who vis­it our web­sites. LTeW, Franz­iusstr. 10, 40219 Düs­sel­dorf, Ger­many, process­es per­son­al data col­lect­ed dur­ing vis­its to our web­site in accor­dance with the laws on data pro­tec­tion and data secu­ri­ty of the Fed­er­al Repub­lic of Ger­many and is the data con­troller in this respect. This pri­va­cy pol­i­cy tells you how LTeW han­dles infor­ma­tion that is col­lect­ed dur­ing your vis­it to the LTeW web­site.

This Pri­va­cy Pol­i­cy applies to all web­sites that link to this Pri­va­cy Pol­i­cy, includ­ing (col­lec­tive­ly referred to as “LTeW’s web­sites” or “our web­sites”).


Collection and processing of personal data

Per­son­al data is all infor­ma­tion about your iden­ti­ty, such as your name, your e‑mail address or your postal address. Unless you have agreed oth­er­wise with LTeW, LTeW only col­lects sim­ple per­son­al data that is nec­es­sary for our busi­ness rela­tion­ship, such as your name, job title, address, tele­phone num­ber, e‑mail address and oth­er con­tact details. Such data is only col­lect­ed if you make it avail­able to LTeW, e.g. if you order infor­ma­tion mate­r­i­al and use a con­tact form for this pur­pose or request this via e‑mail, sub­scribe to an e‑mail infor­ma­tion ser­vice, apply for a job online via our appli­cant por­tal or par­tic­i­pate in a sur­vey or com­pe­ti­tion. LTeW only col­lects this data direct­ly from you and not from oth­er third par­ties. In this respect, the legal basis for the pro­cess­ing aris­es from Arti­cle 6 (1) sen­tence 1 lit. b) GDPR.


Use and disclosure of personal data

LTeW will use your per­son­al data to respond to your inquiry, process your order or pro­vide you access to spe­cial infor­ma­tion or offers you have request­ed from us. For exam­ple, if you fill out an online con­tact form, LTeW will use this infor­ma­tion to con­tact you regard­ing your inter­est in the Ser­vices. In this respect, the legal basis for the pro­cess­ing aris­es from Arti­cle 6 (1) sen­tence 1 lit. b) GDPR.

LTeW may also use per­son­al data of its cus­tomers and data of par­tic­i­pants for mar­ket­ing pur­pos­es, if nec­es­sary, inso­far as they have express­ly con­sent­ed to this in accor­dance with Arti­cle 6 (1) sen­tence 1 lit. a) GDPR. In this case, LTeW will use the infor­ma­tion you pro­vide to con­tact you to dis­cuss your inter­est in the Ser­vices and to send you infor­ma­tion about the com­pa­ny, its sub­sidiaries and affil­i­ates, such as pro­mo­tions or events. For this pur­pose it may also be nec­es­sary for LTeW to pass on your data to group com­pa­nies or exter­nal ser­vice providers with­in the scope of com­mis­sioned data pro­cess­ing. For exam­ple, LTeW may need to share cus­tomer infor­ma­tion for cus­tomer rela­tion­ship man­age­ment pur­pos­es.

If you have agreed to the pro­cess­ing of your per­son­al data, you can revoke this agree­ment at any time with effect for the future. Revo­ca­tion of con­sent shall not affect the law­ful­ness of the pro­cess­ing car­ried out on the basis of the con­sent.

LTeW will not sell or oth­er­wise mar­ket your per­son­al data to third par­ties or pass it on for their adver­tis­ing pur­pos­es. Inso­far as you have express­ly con­sent­ed to this in accor­dance with Art. 6 (1) sen­tence 1 lit. a) GDPR, LTeW shall pass on your data to its sub­sidiaries and part­ner com­pa­nies so that they can con­tact you direct­ly. You have the right to revoke your con­sent at any time with effect for the future. This does not affect the law­ful­ness of the pro­cess­ing until revo­ca­tion.

LTeW will only process your data with­in the Euro­pean Union. Data trans­fers to third coun­tries arise only in the con­text of the admin­is­tra­tion of IT sys­tems in accor­dance with the rules on com­mis­sioned pro­cess­ing and only to the extent that a) the trans­fer is in prin­ci­ple per­mis­si­ble and b) the spe­cif­ic con­di­tions for a trans­fer to a third coun­try are met, in par­tic­u­lar the data importer guar­an­tees an ade­quate lev­el of data pro­tec­tion in accor­dance with the EU stan­dard con­trac­tu­al claus­es for the trans­fer of per­son­al data to proces­sors in the con­text of com­mis­sioned pro­cess­ing in third coun­tries.


Duration of storage

LTeW will only store your per­son­al data for as long as it is nec­es­sary to pro­vide the ser­vices or infor­ma­tion you have request­ed and for the dura­tion of our busi­ness rela­tion­ship. In addi­tion, we only store your data to the extent nec­es­sary to com­ply with statu­to­ry reten­tion oblig­a­tions or for the dura­tion of legal dis­putes in order to pro­tect our legit­i­mate inter­ests. We will delete your data imme­di­ate­ly if they are no longer need­ed for the pur­pos­es men­tioned.


Automatically collected information

When you access the LTeW web­site, gen­er­al infor­ma­tion is col­lect­ed auto­mat­i­cal­ly (i.e. not through reg­is­tra­tion). The fol­low­ing data is saved auto­mat­i­cal­ly:

  • the abbre­vi­at­ed and thus anonymized IP address. The reduc­tion rules out any pos­si­bil­i­ty of ref­er­ence to a per­son.
  • the web­site you last vis­it­ed (refer­rer).
  • the web pages you have vis­it­ed in the LTeW offer.
  • the names of the retrieved files.
  • the date and time of the retrieval.
  • the oper­at­ing sys­tem and brows­er ver­sion of your PC.


Notes on web analysis

Google Ana­lyt­ics

This web­site uses Google Ana­lyt­ics, a web analy­sis ser­vice of Google Inc. “( Google ). Google Ana­lyt­ics uses so-called “cook­ies”, text files which are stored on your com­put­er and which enable an analy­sis of your use of the web­site.

How­ev­er, this will only be done if and inso­far as you have giv­en your express con­sent to this in accor­dance with Art. 6 (1) sen­tence 1 lit. a) GDPR. If you have agreed to the pro­cess­ing of your per­son­al data, you can revoke this agree­ment at any time with effect for the future. Revo­ca­tion of con­sent shall not affect the law­ful­ness of the pro­cess­ing car­ried out on the basis of the con­sent.

The infor­ma­tion gen­er­at­ed by cook­ies about your use of this web­site is usu­al­ly trans­ferred to a Google serv­er in the USA and stored there. How­ev­er, due to the IP-anonymiza­tion on this web­site, your IP address will be short­ened by Google with­in mem­ber states of the Euro­pean Union or in oth­er states which are par­ties to the Agree­ment on the Euro­pean Eco­nom­ic Area before. Only in excep­tion­al cas­es is the full IP address trans­ferred to a Google serv­er in the USA and short­ened there.

On behalf of the oper­a­tor of this web­site, Google will use this infor­ma­tion to eval­u­ate your use of the web­site, to com­pile reports on the web­site activ­i­ties and to pro­vide fur­ther ser­vices to the web­site oper­a­tor in con­nec­tion with the use of the web­site and the Inter­net. Google uses pseu­do­nyms for this pur­pose. The IP address trans­mit­ted by your brows­er with­in the frame­work of Google Ana­lyt­ics is not merged with oth­er data from Google.


Use of the IP address

Com­put­ers and devices con­nect­ed to the Inter­net are assigned a unique num­ber, called an IP address. Because these num­bers are usu­al­ly assigned in coun­try-based blocks, an IP address can often be used to iden­ti­fy the coun­try (state or city) where this com­put­er con­nects to the Inter­net. Google Ana­lyt­ics records the IP address­es of web­site vis­i­tors. This allows the web­site own­er to ana­lyze from which parts of the world his vis­i­tors come. This method is called geo­tar­get­ing of IP address­es.

The actu­al IP address infor­ma­tion is not shared by Google Ana­lyt­ics with Google Ana­lyt­ics cus­tomers. The IP mask method is also used: Web­site own­ers using Google Ana­lyt­ics can set it so that instead of the entire IP address, only part of it is used for geo­tar­get­ing. Web­site own­ers gen­er­al­ly have access to the IP address­es of their web­site vis­i­tors, regard­less of the use of Google Ana­lyt­ics.



So-called ses­sion cook­ies are used on the web­site and all its sub-domains in order to offer users greater con­ve­nience. For exam­ple, vis­i­tors to the LTeW web­sites can con­tin­ue an order for brochures that has been start­ed even after switch­ing to anoth­er page with­out hav­ing to re-enter their own data. A ses­sion cook­ie is also used for web analy­sis.

At no time is per­son­al data stored in a cook­ie.

We set the fol­low­ing cook­ies on our web­site and its sub­do­mains:


Nec­es­sary cook­ies (first-par­ty cook­ies):

Name from domain Dura­tion Pur­pose
cook­ie-agreed 3 months Stor­age of the user’s con­sent sta­tus for cook­ies on the cur­rent domain


Cook­ies for sta­tis­ti­cal pur­pos­es (third-par­ty cook­ies): 

Name from domain Dura­tion Pur­pose
_gat ttps:// 24 hours Reduc­tion of the require­ment rate for sta­tis­ti­cal analy­sis of web­site usage
_gid ttps:// 24 hours Dis­tin­guish­ing unique vis­i­tors for sta­tis­ti­cal analy­sis of web­site usage
_ga ttps:// 24 months Dis­tin­guish­ing unique vis­i­tors for sta­tis­ti­cal analy­sis of web­site usage


Oppo­si­tion to the stor­age of cook­ies

Pri­mar­i­ly, you can pre­vent the set­ting of cook­ies for sta­tis­ti­cal and/or mar­ket­ing pur­pos­es in our cook­ie ban­ner from the out­set by not giv­ing your con­sent to the set­ting of these cook­ies.

More­over, most browsers are pre­set to auto­mat­i­cal­ly accept cook­ies. How­ev­er, you can deac­ti­vate the stor­age of cook­ies or set your brows­er to noti­fy you before cook­ies are stored. Users who do not accept cook­ies may not be able to access cer­tain areas of our web­sites.

You can also pre­vent the col­lec­tion of data gen­er­at­ed by the cook­ie and relat­ed to your use of the web­site (includ­ing your IP address) to Google and the pro­cess­ing of this data by Google by down­load­ing and installing the brows­er plug-in avail­able under this link. 



LTeW takes pre­cau­tions to pro­tect your per­son­al data from loss, destruc­tion, fal­si­fi­ca­tion, manip­u­la­tion and unau­tho­rized access. The legal data pro­tec­tion reg­u­la­tions of the Fed­er­al Repub­lic of Ger­many are nat­u­ral­ly observed.




LTeW strong­ly advis­es all par­ents and guardians to teach their chil­dren safe and respon­si­ble han­dling of per­son­al data on the Inter­net. Chil­dren, includ­ing per­sons under 16 years of age, may not trans­mit any per­son­al data to the LTeW web­site with­out the con­sent of their par­ents or guardian! LTeW will not know­ing­ly col­lect per­son­al data from chil­dren, use it in any way or dis­close it to third par­ties with­out per­mis­sion.



Fur­ther infor­ma­tion on the pro­cess­ing of per­son­al data of our share­hold­ers can be found at


Links to oth­er web­sites

This dec­la­ra­tion on data pro­tec­tion applies to the LTeW web­site at Please inform your­self sep­a­rate­ly about the data pro­tec­tion infor­ma­tion for Inter­net pages of the LTeW com­pa­nies. The web pages in this pre­sen­ta­tion may con­tain links to oth­er providers with­in and out­side the LTeW Group, to which the data pro­tec­tion dec­la­ra­tion does not extend. When you leave LTeW’s Web­site, we rec­om­mend that you care­ful­ly read the pri­va­cy pol­i­cy of any Web site that col­lects per­son­al infor­ma­tion.


Integration of social networks

On the web­site we inte­grate the con­tent of our offi­cial chan­nels on YouTube at var­i­ous points. For the com­pa­nies that oper­ate these social net­works (YouTube LLC), it is thus pos­si­ble to deter­mine which con­tent you have vis­it­ed on In par­tic­u­lar, if you are also logged in to one of the list­ed sites with your per­son­al pro­file, the social net­work oper­a­tors may assign the infor­ma­tion to your account.

In order to pre­vent the oper­a­tors of the above-men­tioned social net­works from col­lect­ing the above-men­tioned data through your vis­it to our web­site, please log out of the respec­tive social net­work before vis­it­ing our site and delete any cook­ies that may be present. In order to pre­vent YouTube from gen­er­al­ly access­ing your data on our and oth­er web­sites, you can con­nect social plug-ins through an add-on for your brows­er (e.g. Dis­con­nect).


Your rights

You have the right to receive infor­ma­tion free of charge at any time about your per­son­al data stored by us, its ori­gin and recip­i­ents and the pur­pose of data pro­cess­ing, as well as the right to cor­rect, block or delete and trans­fer this data.


If you have agreed to the pro­cess­ing of your per­son­al data, you can revoke this agree­ment at any time with effect for the future. Revo­ca­tion of con­sent shall not affect the law­ful­ness of the pro­cess­ing car­ried out on the basis of the con­sent.

You can request a copy of the data we have stored about you. LTeW reserves the right to charge you a small fee for this if you exer­cise this right dis­pro­por­tion­ate­ly often. If you wish to trans­fer your data to anoth­er respon­si­ble par­ty, LTeW will pro­vide you with the data you trans­ferred to LTeW in a machine-read­able for­mat free of charge.

In order to exer­cise your above men­tioned rights, please send us, LTeW  as the respon­si­ble body, a descrip­tion of the data con­cerned and indi­cate your name, cus­tomer num­ber and your birth­day. LTeW may require you to pro­vide fur­ther proof of your iden­ti­ty to pro­tect your per­son­al infor­ma­tion from unau­tho­rized access. The legal basis for the col­lec­tion of the afore­men­tioned data is Art. 6 (1) sen­tence 1 lit. c) GDPR. The con­tact details are:

LNG Ter­mi­nal Wil­helmshaven
Franz­iusstr. 10
40219 Düs­sel­dorf

If you have any ques­tions or com­plaints regard­ing the pro­cess­ing of your per­son­al data, please also con­tact us using the above-men­tioned con­tact details.

You can con­tact the data pro­tec­tion offi­cer at the e‑mail address or at the address

LNG Ter­mi­nal Wil­helmshaven GmbH – for the atten­tion of the Data Pro­tec­tion Offi­cer -
Franz­iusstr. 10
40219 Düs­sel­dorf.

If you are of the opin­ion that we do not com­ply with the legal pro­vi­sions when pro­cess­ing your data or that your data pro­tec­tion rights have oth­er­wise been vio­lat­ed in any way, you can con­tact the data pro­tec­tion super­vi­so­ry author­i­ty respon­si­ble for your coun­try in accor­dance with Art. 77 (1) GDPR.


Notification of changes

This pri­va­cy state­ment was last updat­ed in April 2020.If this pri­va­cy pol­i­cy is changed, the change will be not­ed in this pri­va­cy pol­i­cy, on the home­page and in oth­er appro­pri­ate places.